Introduction
Crete Fashion ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This may include:
- Name, email address, phone number
- Billing and shipping addresses
- Payment information (processed securely by our payment partners — we do not store card data)
- Order history and preferences
We also collect certain information automatically, including IP address, browser type, pages viewed, and time spent on site. This data is used for analytics and site improvement.
How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to customer service enquiries
- Send marketing communications (where you have opted in)
- Improve our website and services
- Comply with legal obligations
Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your data with service providers who assist us in operating our business (e.g. payment processors, delivery partners), under strict confidentiality agreements.
Your Rights
You have the right to access, correct, or delete the personal data we hold about you. To exercise these rights, please contact us at privacy@crete.com.
You may also unsubscribe from marketing emails at any time using the link in any email we send.
Contact
For privacy-related questions, contact our Data Protection Officer at privacy@crete.com.